Care is the cornerstone of our practice

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Hitchin, SG4 0TP

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Everything you need to support you at home




Everything you need to support you at home


Who we are?

Vulnerable individuals, either children or adults, are more susceptible to abuse or neglect. They are more likely to be ignored and/or excluded. Due to medical condition, age and abuse; they could be non-verbal or non-expressive hence not being able to effectively communicate to get the support they need.

Due to this Laniwyn Care Services becomes a bridge between where they are (undesirable place) to where they need to be (desirable place).

We are a domiciliary service that provides a person-centred support to vulnerable individuals in their homes; 24hrs a day, all year round. We recruit and train experienced carers that truly care and would place the need of the client first.

We employ the use of contemporary IT systems for monitoring and tracking the quality of our service.

We understand fulfilling potential is key, so our strategy in ensuring this is as follows:

  • We promote the Accessible Information Standard. This ensures that client information is effectively gathered and easily accessed by the right individuals
  • We promote Respect. This ensures our clients are listened to and things that are important to them are important to us.
  • We promote Equality. This ensures that the is zero tolerance for discrimination. Regardless of age, sex, sexuality, gender etc needs come first.
  • We promote Dignity. This ensures that our support is delivered in such a way that clients’ values are upheld and respected.
  • We promote Autonomy and Independency. This ensures that our clients can exercise their choice and control.
  • We promote fairness. This ensures that clients’ needs are gathered effectively with no compromise.


Mission and Vision Statement

Our Vision is…

“To be one of the foremost Care Providers in the UK providing support to vulnerable persons until they reach their fullest potential”.

Our Mission is…

“We provide excellent person-centred support to vulnerable individuals”

Purpose (Embedded in our beliefs)

  • We believe everyone is created uniquely and should be treated uniquely
  • We believe everyone has potential hence have every right to fulfil it
  • We believe everyone has a voice and deserves to be heard
  • We believe everyone has unique skills and abilities and it should be recognized

Organization Values:

  • Excellence – Anything doing is worth doing well.
  • Integrity – We deliver on our promise of person-centred quality care.
  • Relevance – We are committed to providing solutions to problems in our industry.
  • Friendliness – We maintain a warm disposition in the discharging of our duty.
  • Transparency – All of our operations are subject to the necessary government policies and procedures.
  • Creativity – We always think out of the box to achieve our goals.
  • Empathy – We genuinely feel and care for our clients


Our Staff

Due to our strict and robust recruiting and training system all of our carers are qualified to deliver the required care support.
These training include but not limited to:

  • The Full Care Certificate Training
  • Moving and Handling
  • Restraining and Physical Intervention
  • Therapeutic Approach to behavioural Management
  • Infection Control
  • Autism Awareness
  • Epilepsy Awareness
  • Proper and Safe Handling of Medication
  • Dementia Awareness
  • Learning Disability
  • Safeguarding Children and Adults
  • Health and Safety
  • Proper Handling of Information
  • Seizures
  • and Much More

Beyond the training, we have carers that truly cares.

Firstly, you will need to complete an application form which will include providing two up to date references. Next we will interview you and if you are successful we will complete a Disclosure & Barring Service (DBS) form with you. The cost to go through a DBS check will be your responsibility and the check is mandatory.

We offer full training to all new carers. This training does not stop at our induction training, we offer many opportunities to progress your career in care. Laniwyn Care Services, we are committed to progressing our carers careers.

Very quickly, the feedback we will receive from our existing carers and clients and your experience in the field will tell us all whether this work is for you. In addition to regular reviews by our in-house Care Services Manager we do spot checks, competence reviews and appraisals. These are not tests designed to catch you out but rather to help and support you and enable you to do your job better and in line with Laniwyn Care standards.

Due to our carers using their own cars to travel between the Service Users homes, it is mandatory that you have business insurance on your car. If you do not have this, you may not be covered if you have a collision whilst out caring. It is usually free to change your insurance to include business use, just contact your insurance company and let them know you will be using your car for work purposes You will be asked to produce your insurance documentation at your interview.

Paula Storey

The care service is the best I have had for a long time. I have being listened to regarding how the care should be delivered and carers have continued to work in this way and not reverted back to how they think. Carers are very professional.

Sheila Bladen

I am really happy using this company care service because their carer makes me feel really comfortable and relaxed. I would definitely recommend this service

Pearson Family

We as a family just wanted to let you know how much we appreciated the fantastic service that was provided by the carers and the managers who looked after our Mum.
We had excellent channels of communication with constant updates and feedback on any developments or requirements regarding Mum’s care, and every member of staff should be commended for the efficient yet caring manner in which they all carried out their work.
You can be justifiably proud of the team of professionals you have at Laniwyn Care Services. They were simply brilliant.

Lloyd's Family

This care company are amazing and have been working wonders for my son.
He is now happy to venture outside with his career and venture different things without his dad or myself fighting to get him out. I am hoping that this can continue as it is making life at lot easier to be able to deal with the challenges we face as a family.
I honestly can not say we have come across any negatives as they are always in contact if there is an issue and give me feedback too about Lloyd. It’s a pleasure to have them helping my son.
He has built up a really good bond with them and loves having the independence with them.

Contact Laniwyn Care Services


Our Contact Phone

01462 429 759



Our Contact Email


Our Office Location

54 Wilbury Way,


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